Address
Rue Émile Féron 153 – 1060 Brussels – Belgium
Telephone
+32 487 84 65 40
Information
Company number : BE 0671 479 233
Special VAT exemption scheme for small businesses
Bank Account (IBAN): BE91 8940 0067 2576
BIC : VDSPBE91
VDK SPAARBANK
Sint Michielsplein, 16
9000 Ghent
Belgium
Data protection
Data Protection Policy – PDF – EN version
Contact
Questions about individual situations?
Director
Gert Bruininkx
gbruininkx@nansenrefugee.be
Legal Officers
Iene Maveau
imaveau@nansenrefugee.be
Alice Sinon (on leave between november 2025 and march 2026)
asinon@nansenrefugee.be
Julien De Niet
jdeniet@nansenrefugee.be
For all your individual requests
T. +32 487 84 65 40
DISSATISFACTION
NANSEN wants to guarantee a quality service to any person or organization with whom we come into contact. We have adopted a code of conduct and safeguarding principles. Prevention of sexual exploitation and sexual abuse is one of our priorities. We investigate all complaints and improve our services.
Are you dissatisfied with the way NANSEN works or the quality of service?
To file a complaint, fill is this electronic form.
Acknowledgement will be sent within 10 business days. If your complaint is admissible, you will receive a reasoned response within 30 working days of the acknowledgement.
Example of inadmissible complaints: anonymous complaints, non-specific complaints, complaints relating to facts more than one year old, complaints relating to facts for which there are administrative remedies, complaints about NANSEN’s general positions.
Behaviour related claims should be sent directly to m.lys@avocat.be.
Data Protection related claims should be sent directly to
jlejeune@nansenrefugee.be